Account Manager - Employer Sales Team - Remote

Overview

Handshake is looking for an Account Manager to join our Employer Sales Team in the Mid Market Segment- working with top employers across the nation to drive their early talent recruiting strategy. You will serve as the primary owner of a set book of existing employer partners, working closely with them to ensure they achieve their goals, build relationships with executives, and drive customer retention and expansion from onboarding through renewal.

In Short

• Effectively renew, upsell and cross-sell an assigned book of business of existing premium employer partners primarily in the SMB and Mid-Market Segment
• Visit high value customers on-site as needed, at least 3x per quarter
• Learn your book of business inside and out to effectively position Handshake’s value proposition
• Develop and cultivate deep relationships with senior executives at the Director, SVP, VP and C levels
• Partner closely with our Employer Customer Success Team to ensure customers adopt and are successful on Handshake
• Manage and present data and value-driven Quarterly Business Reviews
• Enlist and inspire customers to participate in Handshake events and other marketing materials
• Manage overall customer loyalty, serving as internal advocate and escalation point to customers
• Help scale internal process to support hundreds of premium employers
• Becoming a Handshake expert, learning the ins and outs of HR and higher ed Tech

Requirements

• 1+ year of Experience closing business- either new business acquisition or existing contracts
• Prior TA or HR experience - not required but preferred
• Exposure working with C-Suite & VP Level Executives at small to medium sized companies
• Ability to understand our customer’s business goals and recommend new approaches
• An understanding of ever-evolving needs of a dynamic, growing organization
• An open-mind to creatively solve our customer’s complex problems
• Strong presentation development and public speaking skills
• Strong communication and relationship management skills
• Experience owning and driving projects end to end
• Strong critical thinking skills

Benefits

• Equity and ownership in a fast-growing company.
• 16 Weeks of paid parental leave for birth giving parents & 10 weeks of paid parental leave for non-birth giving parents.
• Comprehensive medical, dental, and vision policies including LGBTQ+ Coverage.
• Handshake offers $500 home office stipend for you to create a productive workspace at home.
• Generous learning & development opportunities and an annual stipend for you to grow your skills and career.
• Financial coaching through Origin to help you through your financial journey.
• Monthly internet stipend and a brand new MacBook.
• Monthly commuter stipend for you to expense your travel to the office.
• Free lunch provided twice a week across all offices.
• Referral bonus to reward you when you bring great talent to Handshake.