Account Manager I - Oncology Sales - Remote

Overview

As an Account Manager I at Guardant Health, you will be responsible for customer-facing field client service and collaborating with colleagues in overall account management to support the company's oncology sales efforts.

In Short

• Responsible for customer-facing field client service
• Assist in operationalizing HCP requests and sample collection
• Leverage company tools for problem solving customer orders
• Collaborate with field sales to support company goals
• Identify and develop relationships with customers
• Analyze commercial environment for trends
• Ensure team objectives are met
• Work compliantly with multiple departments
• Follow compliance and privacy policies
• Embody Guardant Health company culture

Requirements

• 0-3 years customer service/sales experience
• Experience in diagnostic, medical device, or biotech preferred
• Ability to engage in a consultative process
• Excellent communication and presentation skills
• Ability to work independently and manage multiple projects
• Outstanding strategic account planning skills
• Proficient in Microsoft Office, especially Excel and PowerPoint
• Strong problem-solving and decision-making skills
• Ability to handle sensitive information confidentially
• Frequent travel throughout the territory required

Benefits

• Competitive salary range
• Opportunities for career advancement
• Comprehensive health benefits
• Supportive company culture
• Commitment to diversity and inclusion