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QA Specialist - Remote

Posted 3 days ago

Overview

The Quality Assurance Specialist at Granicus is responsible for ensuring the accuracy of video content delivered to customers, working within a remote team based in Costa Rica.

In Short

  • Review video content for public sector customers.
  • Identify errors, inconsistencies, and technical issues.
  • Document issues and report trends to leadership.
  • Manage queue and backlog for timely resolution.
  • Collaborate with the video production team.
  • Address feedback and make necessary revisions.
  • Work under tight deadlines to meet compliance laws.
  • Maintain effective communication in a remote environment.
  • Utilize digital communication tools for collaboration.
  • Access a quiet environment for focused work.

Requirements

  • Bilingual in English and Spanish.
  • Strong command of the English language.
  • Ability to prioritize tasks effectively.
  • Knowledge of FTP clients and video editing systems.
  • Experience with Google Docs and Microsoft Office.
  • Strong attention to detail.
  • Experience working remotely.
  • Comfortable using remote work tools.
  • Ability to maintain calm in fast-moving environments.
  • Access to a professional work environment.

Benefits

  • Work with a leading company in the Govtech industry.
  • Be part of a mission-driven organization.
  • Collaborate with a diverse team.
  • Opportunities for professional development.
  • Flexible remote work environment.

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