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QA Specialist - Remote

Posted 6 weeks ago
QA
Full Time
Costa Rica

Overview

The Quality Assurance Specialist at Granicus is responsible for ensuring the accuracy of video content delivered to customers, working within a remote team based in Costa Rica.

In Short

  • Review video content for public sector customers.
  • Identify errors, inconsistencies, and technical issues.
  • Document issues and report trends to leadership.
  • Manage queue and backlog for timely resolution.
  • Collaborate with the video production team.
  • Address feedback and make necessary revisions.
  • Work under tight deadlines to meet compliance laws.
  • Maintain effective communication in a remote environment.
  • Utilize digital communication tools for collaboration.
  • Access a quiet environment for focused work.

Requirements

  • Bilingual in English and Spanish.
  • Strong command of the English language.
  • Ability to prioritize tasks effectively.
  • Knowledge of FTP clients and video editing systems.
  • Experience with Google Docs and Microsoft Office.
  • Strong attention to detail.
  • Experience working remotely.
  • Comfortable using remote work tools.
  • Ability to maintain calm in fast-moving environments.
  • Access to a professional work environment.

Benefits

  • Work with a leading company in the Govtech industry.
  • Be part of a mission-driven organization.
  • Collaborate with a diverse team.
  • Opportunities for professional development.
  • Flexible remote work environment.
Granicus logo

Granicus

Granicus is a leading technology company in the Govtech industry, dedicated to bridging the gap between governments and their constituents. With over 25 years of experience, Granicus has served more than 5,500 government agencies and 300 million citizen subscribers, providing cloud-based solutions that enhance communication, website design, meeting management, and records management. The company is committed to equitable and inclusive technology implementation, driving meaningful change in communities across the U.S., U.K., Australia, New Zealand, and Canada. Recognized on the GovTech 100 list for five consecutive years and celebrated as one of the best companies to work for, Granicus fosters a remote-first, diverse, and inclusive workplace culture, emphasizing employee engagement and well-being.

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