Senior Solutions Architect, EMEA (Remote, UK)

Overview

This is a remote position for a Solutions Architect to join the Customer Experience team at Grafana Labs, providing specialized business and technical consultation to customers.

In Short

• Work with customers to understand their challenges and provide solutions.
• Hands-on technical support and consultation.
• Manage customer onboarding and adoption of Grafana products.
• Deliver training and project assurance.
• Act as the voice of the customer to improve products.
• Collaborate with various teams to drive innovation.
• Stay current on observability technologies.
• Lead functional workshops and document requirements.
• Advocate for best practices and standards.
• Enjoy working with leading-edge technologies.

Requirements

• 5+ years of experience in deployment teams.
• Direct experience with observability.
• Best practices for deploying observability stacks.
• Proven track record in customer project delivery.
• Excellent communication skills.
• Experience with Kubernetes and cloud platforms.
• Self-starter with a vision for innovation.
• Adept at picking up new skills and technologies.

Benefits

• Equity and bonus opportunities.
• Comprehensive benefits package.
• Work in a diverse and inclusive environment.
• Opportunity for professional growth.
• Remote work flexibility.