Staff GTM Engineer (AI & Automation) - Remote

Overview

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

In Short

• Build and operate GTM automation systems.
• Implement modular, scalable, multi-agent AI systems.
• Own technical direction for GTM automation.
• Partner with teams to solve workflow inefficiencies.
• Create reusable workflow templates and playbooks.
• Provide hands-on technical support for AI systems.
• Align AI chatbot systems across multiple teams.
• Build and maintain secure systems with PII controls.
• Support ongoing AI adoption and system optimization.
• Experience with LLMs and AI systems.

Requirements

• 7+ years building production systems and integrations.
• 2+ years hands-on experience applying LLMs/AI.
• Strong in Python and JavaScript/Node.js.
• Deep familiarity with Google Cloud Platform.
• Experience implementing automation systems.
• Strong documentation and communication skills.
• Experience with Salesforce and marketing automation platforms.
• Background in analytics and personalization platforms.
• Hands-on builder mindset.
• Experience building multi-agent systems.

Benefits

• 100% Remote, Global Culture.
• Scaling Organization with meaningful work.
• Transparent Communication.
• Innovation-Driven environment.
• Open Source Roots.
• Empowered Teams with high trust culture.
• Defined career growth pathways.
• Approachable Leadership.
• In-Person onboarding for new employees.
• Global annual leave policy of 30 days.