Senior Manager, Solutions Engineering - Remote

Overview

As a Senior Manager of Solutions Engineering for the Central Region at Grafana Labs, you will be responsible for building and managing a team of high-performing Solution Engineers, ensuring customer success, and driving the adoption of Grafana products.

In Short

• Attract and mentor a team of Solution Engineers.
• Lead with a coaching mindset and player/coach mentality.
• Executive sponsorship of key accounts in the region.
• Partner with Sales leadership on marketing initiatives.
• Understand customer strategies for adopting Grafana technologies.
• Ensure customer requirements are met through collaboration with Product Management.
• Own and report on team performance and pipeline development.
• Directly contribute to the region's financial targets.
• Work closely with marketing to drive community engagement.
• Influence product roadmap based on customer feedback.

Requirements

• 5+ years in high tech industry roles.
• Experience in mentoring and performance management.
• Familiarity with Open Source and Cloud sales.
• Experience with sales methodologies like MEDDPICC.
• Direct experience selling monitoring/visualization products.
• Knowledge of DevOps practices and tools.
• Proven ability to exceed quarterly targets.
• Ability to work with sales leaders effectively.

Benefits

• 100% Remote, Global Culture.
• High-growth, meaningful work environment.
• Transparent communication and decision-making.
• Opportunities for career growth and development.
• In-person onboarding for new hires.
• 30 days of annual leave, including company shutdown days.
• Ownership through Restricted Stock Units (RSUs).
• Supportive and passionate team culture.
• Approachable leadership.
• Focus on work-life balance.