Senior Salesforce Solution Analyst - Remote

Overview

The Senior Salesforce Solution Analyst at GoodLeap will collaborate with stakeholders to design and prototype CRM solutions, enhancing customer and partner experiences through Salesforce's low-code capabilities.

In Short

• Document business processes and workflows to improve efficiency.
• Identify process improvements using Salesforce tools.
• Drive adoption of Salesforce capabilities for streamlined experiences.
• Prototype solutions using low-code tools.
• Ensure solutions are scalable and secure.
• Write SOQL/SOSL queries for data analysis.
• Advocate for CRM best practices.
• Troubleshoot Salesforce issues effectively.
• Collaborate with developers and admins on complex issues.
• Stay updated with Salesforce advancements.

Requirements

• 8+ years as a Solution Architect or Salesforce Analyst.
• Experience with Financial Services Cloud, Service Cloud, and Sales Cloud.
• Strong understanding of software development practices.
• Expertise in Salesforce architecture and tools.
• Proficient in prototyping with low-code capabilities.
• Mastery in Salesforce data analysis (SOQL/SOSL).
• Strong analytical and communication skills.
• Salesforce certifications required.
• Understanding of API and systems integrations.

Benefits

• Work with a leading technology company in sustainable solutions.
• Collaborate with diverse teams and stakeholders.
• Contribute to impactful projects in the green energy sector.
• Opportunity for professional growth and development.
• Flexible working arrangements including remote work.