Client Support Energy Specialist - Remote

Overview

The Client Support Energy Specialist at GoodLeap will provide comprehensive evaluations of estimated savings for borrowers purchasing solar systems, while ensuring exceptional customer service through effective communication.

In Short

• Estimate savings comparisons for solar system ownership.
• Provide exceptional customer service via calls, texts, and emails.
• Present findings to financial investigations and leadership.
• Maintain daily, weekly, and monthly metric goals.
• Develop knowledge of GoodLeap policies and procedures.

Requirements

• Effective verbal and written communication skills.
• Ability to work independently and collaboratively.
• Exceptional organization and detail orientation.
• Proficiency in Excel and Microsoft Office.
• Ability to meet deadlines and prioritize tasks.
• Excellent problem-solving abilities.
• Knowledge of solar industry and sales practices.

Benefits

• Opportunity to work in a sustainable technology company.
• Support for professional development and training.
• Engagement in meaningful work with a social impact.