Senior Program Architect - Remote

Overview

Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io.

In Short

• Serve as a trusted advisor on revenue operations strategy and process optimization.
• Design and facilitate executive-level workshops for revenue operating models.
• Provide hands-on consultation for conversation intelligence and forecasting capabilities.
• Collaborate with cross-functional teams to align customer goals with platform capabilities.
• Translate complex business challenges into scalable solutions.
• Support pre-sales by scoping product solutions and advising on rollouts.
• Create executive-level deliverables to communicate value.
• Share RevOps frameworks and best practices with internal teams.
• Stay current on emerging RevOps trends and technologies.

Requirements

• 8+ years of experience in revenue operations or similar roles.
• Strong expertise in RevOps processes and tech stack including CRM systems.
• Proven ability to advise B2B sales and marketing teams.
• Exceptional communication and presentation skills.
• Experience leading complex, cross-functional initiatives.
• Background in or supporting SaaS companies.
• Strong analytical and problem-solving skills.
• Ability to work in fast-paced environments.
• Bachelor’s degree or relevant experience; MBA a plus.
• Willingness to travel for customer engagements.

Benefits

• Medical, dental, and vision plans.
• Wellbeing Fund for a healthy lifestyle.
• Mental health benefits with therapy coverage.
• 401(k) program for future investments.
• Education and learning stipend.
• Flexible vacation time.
• Paid parental leave.
• Company-wide recharge days.
• Work from home stipend.