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Junior IT Support Specialist - Remote

Posted 7 days ago
Customer Service
Full Time
Poland
5,050 - 7,150 PLN/month

Overview

As a Junior IT Support Specialist at GetResponse, you will be a tech-savvy problem-solver helping to resolve IT issues and supporting employees in a remote-friendly environment.

In Short

  • Troubleshooting and resolving hardware and software issues
  • Maintaining and managing IT hardware
  • Administering mobile device management systems
  • Managing SaaS tools and software licenses
  • Assisting with onboarding of new employees
  • Providing technical support across departments
  • Continuously developing technical skills

Requirements

  • Minimum 1 year of experience in IT Support or Helpdesk role
  • Solid working knowledge of macOS or Windows 11
  • Ability to use knowledge bases and technical tools
  • Strong problem-solving skills
  • Proficiency in technical English (min. B2+)
  • Excellent command of Polish language
  • Strong communication and interpersonal skills

Benefits

  • Private medical care for employees and family
  • Employee referral program
  • Corporate life insurance
  • Employee pension program
  • Mental health support
  • Modern equipment
  • English classes
  • Webinars and knowledge-sharing sessions
GetResponse logo

GetResponse

GetResponse is a dynamic and fast-growing SaaS company specializing in email marketing and marketing automation software. Established in 1998, GetResponse has built a strong customer base of over 350,000 small and medium-sized businesses and more than 1,000 enterprise clients. With a multicultural and remote-friendly team of over 350 individuals, the company fosters a vibrant work environment that prioritizes employee well-being. Their modern office, located in the NEON building, offers stunning sea views and amenities designed to keep employees energized. GetResponse is committed to innovation and excellence in the tech and marketing sectors.

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