Staff Engineer, Web Operations - Remote

Overview

The Staff Engineer, Web Operations at Freshworks will lead the development of client-side systems and code for user interfaces, focusing on AI-driven features and workflows.

In Short

• Develop client-side systems and code for user interfaces.
• Collaborate with engineers, architects, designers, and product managers.
• Integrate AI-driven features into web operations.
• Coach and mentor other engineers.
• Develop utilities for higher-order components.
• Guide frontend engineers in solving UI problems.
• Ensure compliance with legal and regulatory requirements.
• Engage in code reviews to maintain high standards.
• Provide feedback on technical issues and team concerns.
• Work in a diverse and inclusive environment.

Requirements

• 7-10 years of experience in SaaS or Enterprise technology.
• Expertise in NodeJS, HTML5, CSS, and JavaScript.
• Knowledge of CMS architectures and AI integration.
• Advanced understanding of WCAG Compliance.
• Ability to write optimized programs in multiple languages.
• Foundational understanding of AI concepts and workflows.
• Experience with debugging complex UI issues.
• Strong communication skills for international collaboration.
• Ability to teach advanced technologies to others.
• Commitment to ethical and secure AI practices.

Benefits

• Competitive salary and variable compensation.
• Comprehensive dental, medical, and vision insurance.
• Equity and Employee Stock Purchase Plan (ESPP).
• Flexible PTO and spending options.
• Commuter benefits and wellness programs.
• Adoption and parental leave benefits.
• Supportive and inclusive workplace culture.