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Strategic Account Manager - Remote

Posted 6 days ago
Sales / Business
Full Time
USA

Overview

As a Strategic Account Manager at Freshpaint, you will own the full lifecycle relationship with our most strategic customers, helping them navigate the data privacy world and maximize the value of Freshpaint's offerings.

In Short

  • Manage 15-25 strategic accounts with an average ARR of $250k-$350k.
  • Retain and grow revenue for existing customers.
  • Own product adoption metrics and relationship plans.
  • Achieve operational excellence in customer engagements.
  • Deliver business value through customer success plans.
  • Become knowledgeable about healthcare data privacy.
  • Advocate for the best customer experience.
  • Form close relationships with customers and travel for meetings.

Requirements

  • Over 10 years in customer-facing roles in enterprise software or SaaS.
  • Proven success in leading customer engagements.
  • Technical proficiency and stakeholder alignment skills.
  • Strong analytical and operational discipline.
  • Exceptional communication skills.
  • Ability to work collaboratively in a team environment.

Benefits

  • Competitive pay and generous equity.
  • Fully remote work with a coworking stipend.
  • Half-day Fridays every week.
  • Unlimited PTO with a required minimum.
  • Top-tier health, dental & vision coverage.
  • Generous parental leave.
  • Epic offsites twice a year.
Freshpaint logo

Freshpaint

Freshpaint is a rapidly growing software company focused on enabling healthcare organizations to collect, safeguard, and activate customer data while ensuring compliance with HIPAA regulations. Founded by veterans in web analytics, Freshpaint addresses the unique challenges faced by highly regulated businesses in managing sensitive customer information. The company offers a Privacy Platform that automates HIPAA compliance for healthcare providers, allowing them to utilize popular marketing and analytics tools without compromising patient privacy. With a fully remote workforce and a commitment to employee well-being, Freshpaint fosters a collaborative environment that values ownership and innovation, making it an attractive place for individuals looking to make a significant impact in the healthcare sector.

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