Customer Success Engineer - Remote

Overview

The Customer Success Engineer at Fortanix will play a crucial role in ensuring customer satisfaction and success by leveraging strong technical and project management skills.

In Short

• Lead business and technical design workshops with customers.
• Design, configure, and implement the Fortanix platform.
• Drive product adoption, usage, and account expansion.
• Ensure customers are successful, renewing, and referenceable.
• Act as the voice of the customer within the company.
• Support the sales cycle as needed.
• Travel may be required for customer engagements.

Requirements

• Excellent project management skills.
• Strong problem-solving abilities.
• Ability to interact with customers at all levels.
• Comfort in working with engineering teams.
• Technical expertise in data security solutions.

Benefits

• Work in a recognized Great Place to Work.
• Be part of a team of industry leaders and cryptography experts.
• Opportunity to shape the future of data security.
• Collaborative culture where every voice is valued.