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Partner Onboarding Specialist - Remote

Posted 2 weeks ago
Customer Service
Full Time
Argentina

Overview

As a Partner Onboarding Specialist at Fever, you will manage the onboarding of new partners, providing them with support and guidance through our internal platform.

In Short

  • Manage the onboarding of new partners, guiding them through the first steps
  • Give support to partners providing accurate, valid and complete information, solving questions and problems
  • Guide the partners through our internal platform
  • Assist partners in the billing process
  • Maintain close communications with the Sales Team
  • Translate new deals provided by the Sales Team into standardized information for operational purposes
  • Follow communication procedures, guidelines, and policies to deliver the best possible service to the partner

Requirements

  • You have 1-2 years of relevant experience in dealing with partners
  • Comfortable in a fast-paced working environment
  • You have excellent interpersonal and communication skills (both oral and written)
  • You are able to handle delicate conversations with a calm, problem-solving approach
  • Advanced English and Spanish level.
  • You are a go-ahead type of person, organized and motivated.
  • Excellent eye for detail and accuracy

Benefits

  • Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance
  • Opportunity to have a real impact in a high-growth global category leader
  • 40% discount on all Fever events and experiences
  • Work in a location in the heart of Buenos Aires
  • Home-office friendly
  • Health insurance
  • Responsibility from day one and professional and personal growth
  • Great work environment with a young, international team of talented people to work with

FeverUp

FeverUp

FeverUp is a leading global live-entertainment discovery technology platform dedicated to democratizing access to culture and entertainment. With a mission to inspire a community of over 125 million people, FeverUp utilizes proprietary technology to offer personalized and curated experiences in local cities. The company empowers entertainment and event creators to reach new audiences, enhancing the overall experience for users. FeverUp fosters a dynamic and inclusive work environment, welcoming diverse talents and backgrounds.

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