Agent Operations Specialist - Remote

Overview

The Agent Operations Specialist will serve as the primary point of contact for new agents or teams, providing support and guidance throughout the transaction process in a fully remote environment.

In Short

• Act as the primary point of contact for new agents or teams.
• Assist agents with transaction-related inquiries.
• Check agent listings and documentation in CRM.
• Ensure company portal accounts are aligned with company image.
• Manage individual agent listings and inquiries.
• Process and oversee all transactions from initiation to completion.
• Ensure accurate documentation of transactions and agreements.
• Educate agents on company policies and compliance requirements.
• Provide guidance and support to agents.
• Work in a fully remote environment in Colombia.

Requirements

• Strong communication and organizational skills.
• Familiarity with real estate tools and technology.
• Ability to analyze data for continuous improvement.
• Proficiency in managing digital records and compliance guidelines.
• Problem-solving mindset for listing issues and onboarding challenges.
• Effective communication skills in Spanish and English.

Benefits

• Work remotely from anywhere in Colombia.
• Be part of an innovative real estate brokerage.
• Access to collaborative tools and training.
• Join a recognized best workplace.