Lead Claims Administrator - Customer Account Care - Remote

Overview

Join our growing team of dedicated estimating specialists at Elite. You'll be part of an amazing team of people where your skills and dedication make a big impact.

In Short

• Assist the AR, CAC, and MRP teams with daily workflows and process improvements.
• Lead and motivate team members, setting clear goals and expectations.
• Establish and track daily objectives and create systems to recognize employee achievements.
• Act as a liaison to leadership, escalating concerns and sharing updates.
• Provide consistent support, training, and feedback to ensure team success.
• Manage daily claims activities, ensuring alignment with organizational goals and timelines.
• Proactively resolve issues and streamline communication to enhance operational efficiency.

Requirements

• Strong focus on operational efficiency and customer satisfaction.
• Ability to improve processes and foster communication.
• Experience in claims administration or customer service environments.
• Strong leadership and team management skills.
• Excellent problem-solving abilities.

Benefits

• Steady pay and reliable job installations.
• Support for your professional growth.
• Opportunity to work with a leading contractor.
• Be part of a community-oriented company.