Customer Care and Sales Administration - Remote

Overview

This role involves maintaining high knowledge across all departments and working closely with the Retention Account Manager to drive renewal and cross-sell success.

In Short

• Maintain high knowledge on all departments
• Extensive experience with Salesforce
• Provide detailed information to the Retention Account Manager
• Research renewal targets
• Process inbound leads to the correct sales team
• Collaborate with other departments for success

Requirements

• One year of experience in Customer Care, Service, or Sales Administration
• Extensive experience with Salesforce
• Experience working with Sales Teams
• Related Experience is a must
• Experience in MS Suite

Benefits

• Opportunity to work remotely
• Collaborative work environment
• Professional development opportunities