Sales Administration Officer - Remote

Overview

As a Sales Administration Officer, you will play a key role in managing and tracking customer orders, ensuring the optimization of administrative and logistical processes to guarantee quality service.

In Short

• Process and track customer orders (registration, validation, invoicing).
• Coordinate shipments and logistics with carriers and warehouses.
• Manage customer relationships by providing responsive and effective support.
• Collaborate closely with the sales team to ensure a smooth sales process.
• Update customer databases and order management tools.
• Verify and control contractual documents (purchase orders, sales conditions, etc.).
• Participate in improving sales administration processes and propose optimizations for customer satisfaction.

Requirements

• Bachelor's degree (Bac+3 to Bac+5) in commerce, management, sales administration, or equivalent.
• 2 to 5 years of experience in a similar position.
• Proficiency in office tools (Excel, ERP, CRM).
• Excellent organizational skills and administrative rigor.
• Strong interpersonal skills and customer service orientation.
• Ability to work in a team and manage multiple files simultaneously.
• Good knowledge of the IT sector and its specifics would be an asset.

Benefits

• Confidentiality of your information in accordance with equal employment access guidelines.