Bilingual Administrative and Customer Care Assistant - Remote

Overview

We are seeking a Bilingual Administrative and Customer Care Assistant to support our clients with various administrative tasks and customer service inquiries in a remote setting.

In Short

• Assist with the client's to-do list.
• Conduct online research.
• Manage the client's calendar and email inbox.
• Make travel and flight reservations.
• Create presentations and documents.
• Respond to customer inquiries via live chat, phone, email, and ticketing systems.
• Receive inbound calls and follow up with clients.
• Document customer interactions in the service database.
• Assist with additional customer service tasks as needed.

Requirements

• Fluent written and spoken English (C1/C2).
• Strong organizational skills.
• Ability to work independently in a remote environment.
• Experience with CRM systems is a plus.
• Excellent communication skills.

Benefits

• Work from anywhere in Latin America.
• Supportive and dynamic work environment.
• Opportunity to work with growth-minded businesses.
• Flexible work schedule.