Bilingual Customer Service and Administrative Assistant - Remote

Overview

We are seeking a Bilingual Customer Service and Administrative Assistant to join our remote team, providing exceptional service to clients in various industries.

In Short

• Remote position for a Bilingual Customer Service and Administrative Assistant.
• Work schedule: Monday-Friday, 9 am - 5 pm EST.
• Fluent written and spoken English (C1/C2) required.
• Assist with client to-do lists and online research.
• Manage client calendars, email inboxes, and CRM.
• Make travel arrangements and reservations.
• Respond to customer inquiries via various channels.
• Document customer interactions accurately.
• Support additional customer service tasks as needed.
• Must reside in Venezuela, Colombia, Argentina, Ecuador, Peru, or Nicaragua.

Requirements

• Fluent in English (C1/C2).
• Strong organizational skills.
• Ability to work independently in a remote environment.
• Excellent communication skills.
• Experience with customer service and administrative tasks.
• Proficient in using CRM and other office software.
• Positive and energetic attitude.
• Dependable and able to meet deadlines.
• Action-oriented with a focus on results.
• Willingness to assist with various tasks as needed.

Benefits

• Work in a supportive and dynamic remote team.
• Opportunity to grow with a growth-minded business.
• Flexible work environment.
• Engage in diverse projects across various industries.
• Embrace core values that drive the company culture.