Bilingual Administrative Assistant - Remote

Overview

As a Bilingual Administrative Assistant at Thyme Care, you will play a crucial role in supporting cancer patients and their care teams through effective communication and administrative tasks.

In Short

• Handle inbound & outbound calls, text messages, secure emails, and faxes.
• Provide administrative support by generating member reports and data entry.
• Connect members to their Care Team.
• Work remotely with eligibility for individuals throughout the United States.
• Must have a year or more of telephonic support experience in healthcare or customer service.
• Be comfortable with technology and new tools.
• Organized and able to manage multiple tasks under pressure.
• Fluent in English and Spanish.
• Contribute to special projects and assist with day-to-day functions.
• Foster a positive environment and culture within the team.

Requirements

• Proficiency in English and Spanish.
• Experience in telephonic support in a healthcare or customer service role.
• Strong organizational skills.
• Effective listening and communication skills.
• Ability to work in a fast-paced, ambiguous environment.
• Desire to learn new technologies.
• Ability to prioritize member needs.
• Commitment to fostering a positive team culture.

Benefits

• Competitive pay rate of $19.23/hour.
• Opportunity to work remotely.
• Be part of a mission-driven organization.
• Engage in meaningful work that impacts cancer care.
• Work in a diverse and inclusive environment.