Remote Otter LogoRemoteOtter

Remote Insurance Customer Service Representative

Posted Yesterday
Customer Service
Full Time
Nicaragua

Overview

An overview paragraph about the job

In Short

  • 100% remote, full-time position
  • Deliver bilingual support to customers
  • Inbound & outbound customer communication
  • Respond to inquiries regarding policies and claims
  • Contact customers for renewals and payment reminders
  • Contact carriers for policy information
  • Ensure customer satisfaction
  • Handle inquiries and concerns
  • Perform other related tasks

Requirements

  • Bilingual in English and Spanish
  • Experience in customer service
  • Strong communication skills
  • Ability to resolve customer issues
  • Familiarity with insurance policies preferred

Benefits

  • Work from anywhere in Latin America
  • Join a certified Great Place to Work
  • Collaborate with a dedicated team
  • Flexible work hours
Valatam logo

Valatam

Valatam is a dynamic company that specializes in providing bilingual virtual administrative support to various industries across the United States, leveraging talent from Latin America. The company offers a fully remote work environment, focusing on administrative, customer service, and operational tasks. Valatam values its employees by providing benefits such as paid time off for federal holidays, medical insurance stipends, and wellness allowances, fostering a supportive and flexible workplace for its team members.

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