Insurance Customer Service Representative - Remote

Overview

The Insurance Customer Service Representative will support producers by handling renewals, service requests, and data entry, allowing them to focus on closing deals.

In Short

• Full-time remote position with a salary range of $9,600 - $13,200/year.
• Responsibilities include servicing renewals, data entry, and client support.
• Must have a commercial insurance background and strong communication skills.
• Opportunity for personal growth and development within a supportive team.
• Work from anywhere with a stable schedule and consistent workflow.
• Potential for bonuses and long-term stability.
• Hands-on training provided for systems and workflows.
• Work in a culture that values integrity and open communication.
• Business casual attire required for meetings.
• Technical setup includes a good camera, microphone, and strong wifi.

Requirements

• Commercial insurance background is essential.
• Strong English communication skills (both phone and written).
• High attention to detail and accuracy.
• Ability to adapt quickly to new systems like Momentum.
• Fast worker with strong follow-through.
• Integrity and honesty are crucial.
• Comfortable with phone interaction and prospecting.
• Experience with Momentum or any commercial insurance platform is a plus.
• Light marketing experience is a nice-to-have.

Benefits

• Fully remote role with no commute.
• Potential for bonuses tied to growth and sales impact.
• Long-term stability with a well-established agency.
• Supportive team environment that encourages collaboration.
• No micromanagement; emphasis on accuracy and integrity.
• Hands-on training with SOPs and videos.
• Career growth opportunities within the agency.
• Health, dental, and mental health insurance provided.
• Performance-based raises and bonuses.
• 13th Month Bonus available.