Senior Implementation Manager - Remote

Overview

As a Senior Implementation Manager at Drata, you’ll lead complex, strategic customer implementations that set the standard for excellence in trust, compliance, and security automation. You’ll partner with global organizations to drive meaningful outcomes during the most critical phase of their journey with Drata—ensuring rapid time-to-value, adoption, and long-term success.

In Short

• Lead end-to-end delivery for complex enterprise customers.
• Drive measurable outcomes in customer satisfaction and time-to-value.
• Identify opportunities to evolve onboarding methodology.
• Serve as a trusted advisor and point of contact for customers.
• Configure and optimize the Drata platform for enterprise environments.
• Mentor Implementation Managers and support their growth.
• Collaborate with Sales, Product, Engineering, and Customer Success teams.
• Contribute to a culture of operational excellence and innovation.
• Model leadership principles in customer and colleague interactions.
• Participate in strategic initiatives to enhance customer satisfaction.

Requirements

• 7+ years in software implementation or customer delivery roles.
• 3+ years leading enterprise or compliance-focused implementations.
• Deep understanding of compliance frameworks like SOC 2, ISO 27001.
• Ability to lead cross-functional initiatives and influence stakeholders.
• Strong technical aptitude for APIs and security configurations.
• Exceptional communication and problem-solving skills.
• Comfort in a fast-paced, dynamic environment.

Benefits

• 100% coverage for medical, dental, and vision for employees and dependents.
• $500 annually for personal development opportunities.
• Unlimited vacation policy.
• 16 Weeks Paid Parental Leave.
• Flexible hours and work from home options.
• 401K plan available.
• Pre-tax savings plans for healthcare and dependent care.