Client Success Manager, DoorDash for Business - Remote

Overview

As a Client Success Manager, you will play a key role in ensuring a best-in-class onboarding experience for corporate customers using DoorDash for Business.

In Short

• Drive cross-functional engagement for onboarding experience.
• Serve as a Customer Advocate for product and operations.
• Shape vision and strategy for customer implementation.
• Set customers up for success to impact gross revenue.
• Develop relationships with a prominent customer base, including Fortune 500 companies.
• Join a motivated team during rapid growth.

Requirements

• 4+ years of implementation or customer-facing project management experience.
• Customer-obsessed with a track record of understanding customer needs.
• Accountability for project success and customer outcomes.
• Detail-oriented with actionable project plans.
• Desire to improve processes continually.

Benefits

• Comprehensive benefits package including 401(k) matching.
• 16 weeks of paid parental leave.
• Medical, dental, and vision benefits.
• Flexible paid time off and sick leave.
• Mental health program and wellness benefits.