Associate Manager, Campaign Quality & Enablement, Marketing Technology - Remote

Overview

The Associate Manager will own campaign quality and enablement for the Marketing Technology team, ensuring effective communication and compliance across all marketing channels.

In Short

• Product-manage AI-assisted QA tools and automated anomaly detection.
• Define requirements for platform guardrails to ensure quality.
• Enable Lifecycle Marketing and Campaign Ops teams with effective tools.
• Monitor and manage post-send performance and anomaly detection.
• Troubleshoot real-time issues in campaign execution.
• Run the deliverability program to maintain inbox placement.
• Manage list health and channel governance across various platforms.
• Translate regulatory changes into actionable platform controls.

Requirements

• 5+ years in marketing technology and operations.
• Ability to lead cross-functionally and influence without authority.
• Experience with ESP/notification platforms like Braze or Iterable.
• Clear communication of technical concepts to diverse audiences.
• Understanding of marketing platform integrations and data concepts.
• Creative problem-solving skills for overcoming roadblocks.
• Knowledge of email/SMS regulations and compliance.
• Experience managing technical projects end-to-end.
• Proficiency in SQL and familiarity with BI tools.
• Ability to write clear, scalable documentation.

Benefits

• Comprehensive benefits package including medical, dental, and vision.
• 401(k) plan with employer matching.
• 16 weeks of paid parental leave.
• Flexible paid time off and sick leave.
• Wellness benefits and commuter benefits match.
• Opportunities for equity grants.
• Mental health program and family-forming assistance.
• Paid holidays and disability insurance.