Client Success Manager - Remote

Overview

The Client Success Manager will build lasting client partnerships and drive measurable growth for an international top-rated shipping platform.

In Short

• Act as a trusted partner for clients, from onboarding to ongoing success
• Build and grow strategic relationships with key stakeholders, including C-suite leaders
• Collaborate with internal teams to deliver results and showcase value
• Leverage data, insights, and technology to guide smarter decisions
• 3+ years B2B account management success, consistently hitting targets
• Logistics/shipping/3PL industry experience
• Proven ability to pair technology with services to drive client outcomes
• Strong communicator with exceptional relationship-building skills
• Comfortable working virtually, detail-oriented, and tool-savvy
• Strong teamwork and adaptability in a dynamic business environment

Requirements

• 3+ years B2B account management success, consistently hitting target
• Logistics/shipping/3PL industry experience
• Proven ability to pair technology with services to drive client outcomes
• Strong communicator with exceptional relationship-building skills
• Comfortable working virtually, detail-oriented, and tool-savvy
• Experience with platforms such as Salesforce, Gong, ZoomInfo a plus
• Strong teamwork and adaptability
• Willingness to learn and tackle challenges

Benefits

• Opportunity to challenge the status quo
• Support from a top-rated, award-winning platform
• Work with global brands