Client Success Manager - Remote

Overview

As a Client Success Manager, you will be the main point of contact for clients, ensuring they are informed and their needs are advocated for within the company.

In Short

• Act as the primary contact for a portfolio of clients
• Keep clients updated, engaged, and clear on next steps throughout the audit process
• Collaborate with internal teams to make sure client needs are met
• Translate client goals or concerns into clear action items
• Learn and speak confidently about our tools and services
• Track client progress and organize tasks across multiple accounts
• Gather client feedback and surface opportunities for improvement
• Onboard new clients and keep track of the services they want to use

Requirements

• No technical experience required on day one
• Confidence and organizational skills are essential
• Willingness to learn quickly

Benefits

• Work in a global staffing and recruiting agency
• Opportunity to connect with top-tier talent and remarkable companies
• Be part of a fulfilling job opportunity creation process