Client Business Manager - Remote

Overview

The Client Business Manager at Guidehealth supports client success by assisting with client onboarding, operational support, and service delivery in a fully remote environment.

In Short

• Work in a fully remote environment engaging virtually with clients and internal teams.
• Support client onboarding and operational tasks.
• Build relationships with client administrators and management teams.
• Assist with operational aspects of delegated services.
• Ensure compliance by preparing reports.
• Utilize data-driven tools to support operational processes.
• Participate in projects under senior staff direction.
• Track and report on operational metrics.
• Manage daily work using multiple systems.
• Conduct regular client check-ins and satisfaction reviews.

Requirements

• High school diploma or equivalent; Associate degree preferred.
• 1-3 years of experience in healthcare or managed care.
• Experience supporting projects with a focus on results.
• Basic analytical and problem-solving skills.
• Ability to manage multiple tasks in a dynamic environment.
• Proficiency in Microsoft 365.
• Strong verbal and written communication skills.
• Ability to collaborate with management and clients.
• Driver’s license and reliable transportation (20% travel to Chicago required).
• Reside in Chicago area strongly preferred.

Benefits

• Fully remote work environment.
• Comprehensive Medical, Dental, and Vision plans.
• 401(k) plan with employer match.
• Life and Disability insurance.
• Employee Assistance Program (EAP).
• Flexible Time Off.
• Paid parental leave.
• Resources for professional growth and development.