Remote Otter LogoRemoteOtter

Technical Support and Sales Service - Remote

Posted 6 days ago
Customer Service
Full Time
Mexico

Overview

This role involves maintaining and developing assigned products and applications while providing technical support to clients in the milling industry. The position requires coordinating activities across various organizational areas to identify and develop business opportunities.

In Short

  • Provide technical support to clients (mills).
  • Develop applications and market strategies.
  • Maintain product dosage control in SOLENIS equipment.
  • Identify and solve technical and application problems.
  • Coordinate activities with different organizational areas.
  • Explore and develop commercial opportunities.
  • Work for a world-class company.
  • Enjoy competitive compensation and benefits.
  • Opportunities for professional growth and development.
  • Be part of an equal opportunity employer.

Requirements

  • Experience in technical support and sales.
  • Knowledge of application development.
  • Strong problem-solving skills.
  • Ability to coordinate with various teams.
  • Background in the chemical industry preferred.
  • Effective communication skills.
  • Customer-oriented mindset.
  • Ability to work independently and in a team.
  • Willingness to travel if needed.
  • Fluency in Spanish and English is a plus.

Benefits

  • Competitive compensation package.
  • Comprehensive medical, dental, and vision insurance.
  • 401(k) retirement plan.
  • Professional growth and development opportunities.
  • Supportive work environment.
  • Equal opportunity employer.
  • Access to a global network of professionals.
  • Involvement in sustainable solutions for water-intensive industries.
  • Work in a company recognized as a 2023 US Best Managed Company.
  • Collaborate with a diverse team across 130 countries.

D.C

Diversey Canada

Solenis LLC is a leading global producer of specialty chemicals dedicated to providing sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, Solenis offers a diverse product portfolio that includes water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and advanced monitoring and control systems. These innovative technologies help customers enhance operational efficiencies, improve product quality, protect plant assets, minimize environmental impact, and create cleaner, safer environments. Headquartered in Wilmington, Delaware, Solenis operates 71 manufacturing facilities worldwide and employs over 15,400 professionals across 130 countries. The company has been recognized as a US Best Managed Company for four consecutive years, highlighting its commitment to excellence and sustainable practices.

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