Pre Sales-Technical Support - Remote

Overview

This role involves providing technical support in a pre-sales capacity for an eCommerce returns business, working remotely while being based in Spain.

In Short

• Job Title: Pre Sales-Technical Support
• Type of employment: Permanent, Full-Time, Remote
• Location: Remote role based in Spain
• Work with a diverse and collaborative team across Europe
• Support leading retail clients with their eCommerce returns
• Part of a company focused on sustainable and efficient returns management
• Opportunity to make a positive impact in the retail industry
• Work for an award-winning eCommerce returns business
• Values inclusivity and diversity in the workplace
• Passionate about customer experience and collaboration

Requirements

• Experience in technical support or pre-sales roles
• Strong communication skills
• Ability to work collaboratively in a diverse team
• Passion for customer service and experience
• Understanding of eCommerce and returns processes
• Ability to work independently in a remote setting
• Rights to work in Spain without visa sponsorship

Benefits

• Opportunity to work in a fast-paced and innovative environment
• Become part of a company with a strong mission and values
• Contribute to a sustainable retail ecosystem
• Work with leading retail brands and logistics companies
• Inclusive and supportive workplace culture