RemoteOtterRemoteOtterThe UX Researcher will be responsible for conducting research to improve user experience for our eCommerce returns platform, working collaboratively within a diverse team.
ZigZag Global is an award-winning eCommerce returns business founded in 2015, dedicated to transforming the returns process for retailers and customers alike. With a mission to create a thriving retail environment where every customer experience is delightful and sustainable, ZigZag's innovative SaaS platform is utilized by over 200 companies across 130 countries, including major brands like Zara and Selfridges. Acquired by Global Blue in 2021, ZigZag continues to enhance its impact in the retail industry by helping businesses manage and resell their returns effectively. The company values inclusivity and diversity, fostering a collaborative workplace culture that encourages every team member to contribute and feel valued.
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ZigZag Global is an award-winning eCommerce returns business founded in 2015, dedicated to transforming the returns process for retailers and customers alike. With a mission to create a thriving retail environment where every customer experience is delightful and sustainable, ZigZag's innovative SaaS platform is utilized by over 200 companies across 130 countries, including major brands like Zara and Selfridges. Acquired by Global Blue in 2021, ZigZag continues to enhance its impact in the retail industry by helping businesses manage and resell their returns effectively. The company values inclusivity and diversity, fostering a collaborative workplace culture that encourages every team member to contribute and feel valued.
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