Remote Otter LogoRemoteOtter

Head of Solutions - Remote

Posted 12 weeks ago
Product
Full Time
Worldwide

Overview

The Head of Solutions will lead the Solutions department at Distru, focusing on building and managing integrations for top customers in the cannabis supply chain, while working closely with various teams to drive impactful revenue results.

In Short

  • Lead the Solutions department from the ground up.
  • Work directly with the CEO and CRO.
  • Manage relationships with top customers and prospects.
  • Build and prioritize integrations and tooling.
  • Collaborate with data, customer success, product, and sales teams.
  • Drive reduction in churn across the customer base.
  • Democratize access to data for the company.
  • Run strategic leadership calls to find product market fit.
  • Report on the impact of solutions to leadership.
  • Flexible and able to handle multiple priorities.

Requirements

  • 4+ years of experience in Solutions, Integrations, or Customer Success.
  • Experience in B2B SaaS or startup environments.
  • Strong understanding of integration platforms like Salesforce and HubSpot.
  • Proficient in SQL and comfortable debugging.
  • Familiarity with Python and middleware tools.
  • High emotional intelligence for stakeholder management.
  • Bonus for experience in ERPs or the cannabis industry.
  • Ability to work in a fast-paced environment.

Benefits

  • Fully remote work environment.
  • Competitive medical, dental, and vision plans.
  • 18 days Paid Time Off plus 11 Holidays.
  • Competitive compensation structure.
Distru logo

Distru

Distru is a leading ERP platform in the cannabis industry, having processed $8 billion in sales through its software. The company operates with a fully remote and global team, dedicated to streamlining the supply chain for cannabis operations. With a strong focus on customer satisfaction and support, Distru aims to enhance customer happiness and retention while providing technical solutions and resources.

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