Strategic Account Manager - Remote

Overview

The Strategic Account Manager is responsible for cultivating and expanding complex external relationships to drive business growth within the portfolio. This role involves managing risks and customer-impacting issues while serving as the lead representative for Discover.

In Short

• Manage and build relationships with strategic network participants.
• Perform market analysis to maintain knowledge of industry trends.
• Identify new business opportunities within accounts.
• Advise network participants on new product and operational initiatives.
• Create strategic account plans to identify growth opportunities.
• Ensure internal functions support the account objectives.
• Document and report on performance and status of opportunities.
• Address inquiries and resolve issues for network participants.
• Negotiate contracts and pricing agreements.
• Provide insights into internal products and marketing strategies.

Requirements

• Bachelor's degree in Business Administration, Finance, Marketing, or related field.
• 8+ years of experience in the Payment Industry.
• Ability to operate office equipment and communicate effectively.
• Willingness to travel up to 10% of the time.
• Experience building influential relationships with stakeholders.

Benefits

• Paid Parental Leave
• Paid Time Off
• 401(k) Plan
• Medical, Dental, Vision, & Health Savings Account
• Short and Long Term Disability, Life Insurance
• Recognition Program
• Education Assistance
• Commuter Benefits
• Family Support Programs
• Employee Stock Purchase Plan