Strategic Account Manager - Remote

Overview

This position is posted by Jobgether on behalf of Openforce. We are currently looking for a Strategic Account Manager in the United States.

In Short

• Serve as the primary post-sale point of contact for a portfolio of clients.
• Conduct regular meetings to assess client needs and recommend solutions.
• Drive adoption of platform features and services for clients.
• Identify upsell and cross-sell opportunities to meet revenue goals.
• Collaborate with internal teams to ensure timely delivery of solutions.
• Maintain accurate client records in CRM tools.
• Support internal testing and project initiatives.
• Contribute to continuous improvement of account management processes.

Requirements

• Strong communication skills.
• Analytical thinking abilities.
• Experience in SaaS environments.
• Ability to build trusted partnerships with clients.
• Experience with CRM tools.
• Proven track record in account management.
• Ability to drive client satisfaction and operational excellence.

Benefits

• Dynamic work environment.
• Opportunity for professional growth.
• Engagement with innovative cloud-based solutions.
• Collaborative team culture.