Field Service Engineer - Columbus, Ohio - Remote

Overview

The Field Service Engineer 1 for BD Pyxis Dispensing Devices provides efficient and effective field service support to BD dispensing customers within a given territory, focusing on service and repair, preventative maintenance, and installations.

In Short

• Provide remote and on-site technical support for BD Pyxis automated dispensing systems.
• Respond to and prioritize work orders, diagnose, service, and resolve issues.
• Execute preventive maintenance programs and support Sales and Implementation teams.
• Document all work order activity accurately and timely.
• Continue training and self-development for product knowledge and skill advancement.
• Possess a valid driver's license and meet BD's auto safety standards.
• Ability to lift heavy objects and operate powered tools.
• Work independently and in a team environment.
• 5% overnight travel may be required.
• Must maintain current immunizations for customer site access.

Requirements

• Associate Degree in Healthcare Technology or 3 years of relevant experience.
• 24x7 on-call experience in a field service environment.
• Good mechanical and computer skills.
• Experience with Windows OS and networking.
• Ability to work with minimal supervision.

Benefits

• Competitive compensation and benefits package.
• Opportunities for professional development and training.
• Supportive work environment fostering growth.
• Company vehicle provided for travel.
• Flexible work arrangements for field-based positions.