Field Service Engineer - Remote

Overview

The Field Service Engineer at Beckman Coulter Diagnostics plays a vital role in maintaining diagnostic tools that influence patient health and well-being, working remotely from Morgantown, WV and surrounding territories.

In Short

• Responsible for troubleshooting, installation, and maintenance of diagnostic equipment.
• Work independently in a fast-paced environment.
• Provide excellent service and technical training to customers.
• Maintain accurate service logs and manage repair parts.
• Utilize business systems like Salesforce and SharePoint.
• Engage with stakeholders to meet their requirements.
• Requires travel within assigned geography.
• Must be able to lift up to 50 lbs unassisted.
• 1-year experience in diagnosing and repairing equipment is required.
• Eligible for a remote work arrangement.

Requirements

• Associate degree or equivalent military experience.
• 1-year experience with mechanical and electronic equipment.
• Valid driver’s license with a good driving record.
• Ability to travel and lift heavy equipment.
• Experience in advanced troubleshooting is a plus.
• Strong customer relationship-building skills.
• Technical college major in biomed or engineering is preferred.

Benefits

• Comprehensive health care programs.
• Paid time off.
• Flexible remote working arrangements.
• Career development opportunities.
• Commitment to diversity and equal opportunity.