Operations & Support Services Coordinator - Remote

Overview

The Operations & Support Services Coordinator plays a vital role, working alongside the rest of the Operations team in ensuring the smooth delivery of key functions across the Professional Education team.

In Short

• Support the processing and tracking of workbook/study guide orders.
• Assist with the preparation and reconciliation of invoices.
• Manage the advertisement and promotion of employer vacancies.
• Coordinate workshops and respond to scheduling queries.
• Compile, analyze, and present data reports.
• Manage the Operations/Support inbox.
• Build relationships with internal and external stakeholders.
• Maintain accurate records for auditing purposes.
• Support other Professional Education internal teams as required.
• Comply with relevant health and safety processes.

Requirements

• Understanding of Department for Education funding regulations.
• Experience in a regulatory environment.
• Excellent analytical and decision-making abilities.
• Strong written and verbal communication skills.
• Experience working with databases/platforms.
• Self-motivated and able to work independently.
• Good customer service and organizational abilities.
• Ability to maintain confidentiality.
• Experience of working remotely.
• Proficient in Microsoft Office.

Benefits

• Discounts for over 800 retailers.
• 25 days holiday (rising with service).
• Well-being centre.
• Recognition programme.
• Paid fertility appointments.
• Pension - matched contribution at 5%.
• Life Assurance (4 x basic salary).
• Development, training, and professional qualification.