Premium Audit Coordinator - Remote

Overview

The Premium Audit Coordinator will support the branch team in various administrative tasks and assist in managing communications between insureds and field representatives.

In Short

• Part-time remote position.
• Act as a liaison between auditors and insureds.
• Handle high call volumes averaging 8-12 calls per hour.
• Schedule and manage audit appointments.
• Gather information from policyholders and agents.
• Maintain accurate records in the system.
• Communicate audit needs clearly to insureds.
• Provide exceptional customer service.
• Work independently with minimal supervision.
• Follow through on tasks and responsibilities.

Requirements

• High School Diploma or GED.
• Professional communication skills via phone, chat, and email.
• Excellent computer skills, especially in Microsoft Office.
• Detail-oriented with strong organizational skills.
• Ability to multitask and manage time effectively.
• Proactive and able to work independently.
• Interpersonal skills for teamwork.
• Ability to handle confidential information discreetly.
• Commitment to providing excellent customer service.
• Adaptability to changes in responsibilities.

Benefits

• Medical, dental, and vision plans.
• 401k plan with employer matching.
• Paid Time Off (PTO) and holiday pay.
• Life insurance and disability plans.
• Support for employee well-being.