Marketing Services Operations Coordinator - Remote

Overview

The Marketing Services Operations Coordinator supports the Member Marketing team in delivering a consistent, high-performing experience across GOVX’s key member-facing channels—including email, SMS, and homepage placements (both organic and paid). This role helps execute the marketing process for partners that purchase marketing placements on GOVX’s web and email platforms and assists with launching, tracking, and reporting on existing and new placement opportunities.

In Short

• Learn and master GOVX systems and tools for member engagement channels.
• Work closely with internal teams to ensure campaign alignment and execution.
• Support campaign scheduling and cross-channel calendar coordination.
• Coordinate contract detail tracking for timely campaign delivery.
• Provide detailed reports on KPIs and campaign effectiveness.
• Create and manage campaign requests and workflows.
• Document and optimize standard operating procedures (SOPs).
• Serve as the main point of contact for internal teams during campaign planning.
• Assist with billing timing and payment challenges.
• Help create materials for partners to understand available placements.

Requirements

• Strong organizational and project management skills.
• Experience in marketing operations or related field.
• Ability to analyze data and provide actionable insights.
• Excellent communication and collaboration skills.
• Familiarity with email and SMS marketing platforms.
• Proficient in using project management tools.
• Attention to detail and ability to meet deadlines.
• Ability to work both independently and as part of a team.
• Experience with reporting and KPI analysis.
• Willingness to learn and adapt to new tools and processes.

Benefits

• Flexible work schedule.
• Opportunities for professional development.
• Collaborative work environment.
• Health and wellness benefits.
• Employee discounts on products and services.
• Supportive team culture.
• Potential for career advancement.
• Work-life balance initiatives.
• Access to company resources and tools.
• Engaging company events and activities.