Technical Support Engineer - Remote

Overview

At Dataiku, we're not just adapting to the AI revolution, we're leading it. Since our beginning in Paris in 2013, we've been pioneering the future of AI with a platform that makes data actionable and accessible. With over 1,000 teammates across 25 countries and backed by a renowned set of investors, we're the architects of Everyday AI, enabling data experts and domain experts to work together to build AI into their daily operations, from advanced analytics to Generative AI.

In Short

• Join a fully remote support team at Dataiku.
• Help EMEA and global customers solve technical issues with Dataiku.
• Collaborate with internal teams to resolve customer issues.
• Document knowledge and contribute to knowledge bases.
• Work in a fast-paced startup environment.

Requirements

• 3+ years in a client-facing engineering or technical role.
• Experience with cloud platforms (AWS, Azure, GCP).
• Familiarity with Docker and Kubernetes.
• Strong technical problem-solving skills.
• Proficiency in Unix-based operating systems.
• Experience with SQL and relational databases.
• Ability to read and write Python or R code.

Benefits

• Be part of a journey to shape the future of AI.
• Work in a collaborative and innovative environment.
• Opportunities for personal growth and development.