Technical Support Engineer II - Remote

Overview

Dataiku is The Universal AI Platform™, giving organizations control over their AI talent, processes, and technologies to unleash the creation of analytics, models, and agents. Providing no-, low-, and full-code capabilities, Dataiku meets teams where they are today, allowing them to begin building with AI using their existing skills and knowledge.

In Short

• Fully remote team focused on enabling customers and addressing technical issues.
• Looking for an experienced technical support engineer.
• Help EMEA and global customers solve technical issues with Dataiku.
• Collaborate with internal teams to resolve customer issues.
• Document knowledge and contribute to knowledge bases.
• Work in a fast-paced and dynamic startup environment.

Requirements

• Minimum 3 years in a client-facing engineering or technical role.
• Experience with cloud platforms (AWS, Azure, GCP).
• Knowledge of Docker and Kubernetes.
• Strong technical problem-solving skills.
• Proficiency with Unix-based operating systems.
• Experience with relational databases and SQL.
• Ability to read and write Python or R code.

Benefits

• Be part of a journey to shape the future of AI.
• Opportunity for personal growth in a collaborative environment.
• Work with a diverse and distributed team.
• Contribute to innovative projects in AI.