Strategic Implementation Manager - Remote

Overview

DailyPay is transforming the way people get paid, offering an earned wage access solution that enhances employee motivation and financial well-being.

In Short

• Lead technical aspects of DailyPay integration for strategic customers.
• Perform comprehensive discovery and build robust documentation of implementation requirements.
• Conduct technical research to provide unique solutions for complex customer integrations.
• Become a specialist in the product, configuration, and internal processes.
• Identify, manage, and mitigate project risks.
• Collaborate with sales team for pre-sales and scoping discussions.
• Suggest new product features based on implementation experience.
• Work closely with operations and support teams during post-launch handoff.

Requirements

• Bachelor’s degree in Business, Engineering, or equivalent work experience.
• 6+ years of experience in implementation of SAAS solutions.
• Experience managing operational and C-level stakeholders.
• Detail-oriented with strong prioritization skills.
• Excellent written communication and presentation skills.
• Experience leading data validation, unit testing, and UAT.
• Experience with sFTP automation and API builds.
• Proficiency in Microsoft Excel and Google Suite.
• Experience in early stage products preferred.
• Occasional need to work outside normal business hours to support customers.

Benefits

• Exceptional health, vision, and dental care.
• Opportunity for equity ownership.
• Life and AD&D, short- and long-term disability.
• Employee Assistance Program.
• Employee Resource Groups.
• Fun company outings and events.
• Unlimited PTO.
• 401K with company match.