Implementation Control Analyst - Remote

Overview

The Implementation Control Analyst will work on a team focusing on implementations, reimplementations, new products, and the optimization of internal processes, ensuring successful implementations of products to new clients.

In Short

• Conduct quality assurance and data analysis for new client implementations.
• Collect and analyze customer data to minimize risk and drive program performance.
• Identify and resolve payment and product issues collaboratively.
• Reconcile end-user account balances and investigate discrepancies.
• Minimize risks throughout the lifecycle of implementations.
• Make business decisions based on risk exposure.
• Report and troubleshoot incidents through to resolution.
• Collaborate on operational functions and drive improvements.
• Become a subject matter expert in DailyPay systems and processes.
• Participate in strategic projects that drive revenue and reduce operational risk.

Requirements

• Bachelor’s degree with 2+ years of data analytics, finance, or auditing experience.
• Proactive problem solver with strong initiative.
• Strong Excel and analytical skills.
• Excellent project management skills and attention to detail.
• Ability to thrive in a product knowledge-heavy environment.
• Strong troubleshooting and root cause analysis skills.
• Capacity to prioritize and manage multiple projects.
• High-quality cross-functional communication skills.

Benefits

• Competitive compensation.
• Opportunity for equity ownership.
• Private health insurance option.
• Employee Resource Groups.
• Fun company outings and events.
• Generous PTO allowance.
• 5% pension contribution.