Implementation Analyst - Remote

Overview

The Implementation Analyst is responsible for overseeing the successful implementation of software solutions for clients, ensuring projects are completed on time and within budget while facilitating change management.

In Short

• Act as the project lead for multiple customer-facing projects.
• Deliver detailed onboarding plans and manage project workbooks.
• Manage all aspects of implementation projects, including remote sessions.
• Collaborate with customer stakeholders to gather requirements.
• Liaise with Technical Consultants on program design and configuration.
• Assist in program configuration for customer testing and launch.
• Execute communications plans to support user adoption.
• Utilize project management tools for effective tracking and reporting.
• Track project progress and implement corrective actions as needed.
• Provide ongoing support post-launch to ensure smooth transitions.

Requirements

• Strong project management skills with complex project experience.
• 1+ years of experience in software application consulting.
• Ability to analyze business needs and create implementation plans.
• Resourcefulness in setting priorities and proposing solutions.
• Strong communication and interpersonal skills.
• Change management expertise for organizational transitions.
• Effective multi-tasking and managing tight schedules.
• Problem-solving and decision-making abilities.
• Flexibility, adaptability, and drive.

Benefits

• Inclusive and diverse workplace culture.
• Opportunity to collaborate with a diverse group of colleagues.
• Support for personal and professional growth.