Implementation Analyst - Remote

Overview

As an Implementation Analyst, you'll be responsible for delivering top-notch implementation and ongoing managed services, training, and other professional offerings to both new and existing customers.

In Short

• Lead the full life cycle of client deployments for software.
• Manage expectations and timelines.
• Act as a key liaison between clients and various company departments.
• Educate clients on software capabilities.
• Communicate enhancement ideas to the Product team.
• Handle client onboarding activities.
• Facilitate interactions between clients and other departments.
• Manage internal and external stakeholder communications.
• Adhere to project schedules and ensure resource timelines are met.
• Proactively identify issues and facilitate resolutions.

Requirements

• Bachelor’s degree and 2-4 years of relevant experience.
• Moderate skill set and proficiency in the subject area.
• Ability to conduct work assignments under moderate supervision.
• Strong proficiency in working with Microsoft Systems.
• Teamwork attitude and flexibility.
• Ability to manage different responsibilities and priorities simultaneously.

Benefits

• Opportunity for career advancement in implementation services.
• Work in a proactive environment focused on client success.
• Engage with innovative solutions.