Remote Otter LogoRemoteOtter

Associate Customer Success Engineer - Commercial - Remote

Posted 16 hours ago
Customer Service
Full Time
Worldwide

Overview

Join Cyera, a leader in data security, as an Associate Customer Success Engineer to optimize customer utilization and ROI while enhancing data protection for global enterprises.

In Short

  • Serve as the primary technical expert on the Cyera Platform.
  • Establish trusted advisor relationships with customers.
  • Drive customer adoption through effective onboarding and training.
  • Design and deliver customized use cases based on customer needs.
  • Ensure customers realize full value from their investment.
  • Identify and resolve obstacles to customer success.
  • Advocate for customer feedback to influence product development.
  • Troubleshoot technical issues impacting customers.
  • Monitor customer health and usage indicators.
  • Conduct Quarterly Business Reviews to evaluate progress.

Requirements

  • Associate’s degree or equivalent experience; Bachelor’s preferred.
  • Strong project management skills.
  • Self-starter in a fast-paced startup environment.
  • Results-oriented with a track record in customer satisfaction.
  • Proficiency in SQL and scripting languages (e.g., Python).
  • Familiarity with APIs and web services.
  • Excellent interpersonal and communication skills.
  • Ability to lead meetings and workshops effectively.
  • Autonomous problem solver for complex challenges.

Benefits

  • Ability to work remotely with office setup reimbursement.
  • Unlimited PTO.
  • Paid holidays and sick time.
  • Health, vision, and dental insurance.
  • Life and disability insurance.
Cyera logo

Cyera

Cyera is a pioneering company in the field of data security, dedicated to empowering businesses to harness the full potential of their data. As the leading data security platform designed for the cloud era, Cyera's mission is to transform how organizations secure their data, facilitate agile collaboration, and explore new business opportunities. Trusted by security teams at top global enterprises, Cyera is at the forefront of the next big wave in cybersecurity. With backing from prominent investors and a growing clientele that includes Fortune 1000 companies, Cyera is seeking exceptional talent to join its team and help shape the future of data security.

Share This Job!

Save This Job!

Similar Jobs:

Cyera logo

Associate Customer Success Engineer - Remote

Cyera

23 weeks ago

Join Cyera as an Associate Customer Success Engineer to optimize customer engagement and ensure satisfaction with our data security platform.

Worldwide
Full-time
Customer Service
Cyera logo

Associate Customer Success Engineer - US - Remote

Cyera

48 weeks ago

Join Cyera as an Associate Customer Success Engineer to enhance customer satisfaction and drive the adoption of our data security platform.

US
Full-time
Customer Service

T.A

Remote Customer Success Associate (E-Commerce)

TalentPop App

30 weeks ago

We are seeking a Remote Customer Success Associate to assist customers and improve their experience with our e-commerce platform.

Worldwide
Full-time
Customer Service
$5/hour

Flipdish

Customer Success Associate - Remote

Flipdish

6 days ago

Join Flipdish as a Customer Success Associate to help restaurant clients thrive with our technology and support.

Argentina
Full-time
Customer Service
Pearl Health logo

Associate, Customer Success - Remote

Pearl Health

2 weeks ago

Join Pearl Health as a Customer Success Associate, supporting primary care providers in their transition to value-based care.

CA, USA
Full-time
Customer Service
$50,000 - $60,000/year