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Remote Customer Success Associate (E-Commerce)

Posted 30 weeks ago
Customer Service
Full Time
Worldwide
$5/hour

Overview

Join our team as a Remote Customer Success Associate and enhance customer satisfaction with our online store!

In Short

  • Assist customers with orders, refunds, and product inquiries via chat, email, phone, and SMS
  • Provide tailored product recommendations and solutions
  • Ensure accurate customer records and service insights

Requirements

  • 1+ year of experience in customer service or e-commerce
  • Strong communication and problem-solving skills
  • Familiarity with Shopify and CRM tools
  • Sales-oriented mindset
  • Ability to work remotely

Benefits

  • $5/hour plus commissions and annual raises
  • Paid time off and health insurance
  • Performance-based incentives
  • Work-from-home flexibility

T.A

TalentPop App

GNM Salon Apparel is a rapidly expanding brand focused on delivering innovative design solutions in the salon apparel industry. The company is dedicated to aligning creative concepts with its brand vision and strategy, fostering a collaborative work environment. With a commitment to employee well-being, GNM Salon Apparel offers competitive salaries, paid time off, health and dental insurance, and the flexibility of remote work. As the company continues to grow, it provides ample opportunities for advancement and encourages creativity and teamwork among its staff.

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