Virtual Shopping Assistant - Remote

Overview

Are you passionate about customer service and online shopping? Join our team as a Virtual Shopping Assistant and help customers have the best shopping experience possible! Our fast-growing e-commerce company is looking for proactive and detail-oriented professionals to assist shoppers with their needs.

In Short

• Support customers via phone, email, live chat, and SMS.
• Assist with product inquiries, order tracking, returns, and refunds.
• Provide personalized shopping recommendations.
• Identify opportunities to upsell and cross-sell products.
• Maintain accurate records and collaborate with the team to improve processes.

Requirements

• Minimum 1 year of experience in customer service, sales, or e-commerce.
• Strong communication and problem-solving skills.
• Familiarity with Shopify, CRM tools, and online shopping platforms.
• Sales-focused mindset with attention to detail.
• Ability to work efficiently in a remote environment.

Benefits

• $5/hour plus commissions and annual increases.
• Paid time off and health insurance.
• Performance and recognition incentives.
• Permanent work-from-home setup.
• Career growth opportunities.