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E-Commerce Customer Support Specialist - Remote

Posted 3 days ago
Customer Service
Full Time
Worldwide
$5 - $5/hour

Overview

Join our team as an E-Commerce Customer Support Specialist and assist online shoppers with their inquiries.

In Short

  • Respond to customer inquiries via chat, email, phone, and SMS
  • Assist with order tracking, returns, and refunds
  • Recommend products to enhance customer experience
  • Keep accurate records and suggest service improvements

Requirements

  • 1+ year of customer service or e-commerce experience
  • Strong problem-solving and communication skills
  • Familiarity with Shopify and CRM tools
  • Detail-oriented and organized
  • Ability to work remotely in a fast-paced setting

Benefits

  • $5/hour plus commissions and annual raises
  • Paid time off and health insurance
  • Performance-based incentives
  • Work-from-home flexibility

T.A

TalentPop App

GNM Salon Apparel is a rapidly expanding brand focused on delivering innovative design solutions in the salon apparel industry. The company is dedicated to aligning creative concepts with its brand vision and strategy, fostering a collaborative work environment. With a commitment to employee well-being, GNM Salon Apparel offers competitive salaries, paid time off, health and dental insurance, and the flexibility of remote work. As the company continues to grow, it provides ample opportunities for advancement and encourages creativity and teamwork among its staff.

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